Privacy Policy

Office Address: EBC Mpikisano House, Room number 17/18, Lilongwe, Area 3, Lilongwe, Malawi

Official Email: [email protected]

Last Updated: March 20, 2026

1. Introduction

The Renewable Energy Industries Association of Malawi (REIAMA) is committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or apply for membership.

This policy is in accordance with the Malawi Data Protection Act (2024).

By using this website or submitting your information, you consent to the collection and use of your data as described in this Privacy Policy.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identity & Contact Data:
    Name, job title, organization, email address, phone number, and physical address

  • Membership & KYC Data:
    Professional credentials, business documentation, and supporting materials required for membership verification

  • Technical Data:
    IP address, browser type, device information, and website usage data collected via cookies or analytics tools

3. How We Use Your Data

Your data is used for the following purposes:

  • To process and manage membership applications

  • To provide access to REIAMA services and the member portal

  • To include your organization in the REIAMA Member Directory

  • To communicate updates, newsletters, industry insights, and event notifications

  • To improve website functionality, performance, and user experience

  • To comply with legal and regulatory obligations

4. Data Sharing and Third Parties

REIAMA does not sell, rent, or trade your personal data.

We may share your information with:

  • Trusted service providers who support our operations (e.g., hosting and communication services), under strict confidentiality obligations

  • Regulatory authorities or law enforcement agencies where required by law

5. External Links and Third-Party Content

Our website may contain links to external websites or third-party platforms.

REIAMA does not control, endorse, or assume responsibility for:

  • The privacy practices or content of external websites

  • Any data collected, stored, or processed by third parties

  • Any personal information accessed or obtained outside of the REIAMA website

Accessing third-party platforms is done at your own risk. Users are encouraged to review the privacy policies of any external websites they visit.

6. Data Security

REIAMA implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

Access to personal data is restricted to authorized personnel only.

7. Data Breach and Limitation of Liability

While REIAMA takes reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure.

REIAMA shall not be held liable for:

  • Unauthorized access, disclosure, or loss of data resulting from cyberattacks, system failures, or circumstances beyond its reasonable control

  • Any indirect, incidental, or consequential damages arising from the use of this website

REIAMA is also not responsible for any personal data that becomes publicly available or is accessed through means outside of its official website or systems.

8. Data Retention

REIAMA retains personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data, where applicable

  • Object to or restrict certain processing activities

To exercise these rights, please contact us using the details below.

10. Contact Information

For any privacy-related inquiries or requests, please contact:

REIAMA Data Protection Officer
EBC Mpikisano House, Room 17/18
Area 3, Lilongwe, Malawi
Email: [email protected]

11. Updates to This Policy

REIAMA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.